Diana does everything right. She's incredibly welcoming and friendly while showing off the area she knows so well; she's pragmatic, frank, and confidence-inspiring in her advice; she's phenomenally well-connected in the local real-estate market - her name opens doors, and her recommendations are all top notch; she's a shrewd and fearless negotiator who turned managed to get our significantly over-asking offer back to asking price by the time we closed; she was patient while guiding us as recent immigrants through an unfamiliar process; she's always accessible and did most of our deal while she was on vacation; and she's excellent at managing the expectations and hopes of nervous buyers. All this would be enough for me to recommend her unreservedly, but when you combine that with her genuine warmth and friendliness, it really makes her completely unique. My family felt part of the community before we'd even moved in thanks to Diana.
Susan & Tim Kemp